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Hello @Frmg & @DANY51, Welcome back! A. & B. Totally reasonable, very relevant & information many of us would like to see resurrected -> RELEASE NOTES previously existed for KSOS, KTS, KSC, KIS, KAV - they were withdrawn when Kaspersky's *new* version was released in late 2022 -> we formally logged the issue with Kaspersky HQ -> 2nd September 2022, our question: "Are Release notes going to be published at all - for Kaspersky Basic, Standard, Plus, Premium & KSOS? Kaspersky HQ response: "No. From 21.7 only 'What's new' is available on the public website. Release notes exist but not published." However - April 11th 2024, Danila T. advised, in topic: Release info, by Nexon "In the future, information will be published in the help. For example here: https://support.kaspersky.ru/help/Kaspersky/Win21.16/en-US/119653.htm" our 'follow-up' question: "So *patch* information will also be published, each time a patch is released, because, at the moment https://support.kaspersky.ru/help/Kaspersky/Win21.16/en-US/119653.htm is only the What's new in the latest *version* of the application?" Danila T. says: Yes! We're assuming Kaspersky understands that *includes* new version release numbers as well as new patch release numbers & an archive will be maintained - that each new version & new patch will *not* wipe out / obliterate the previously existing information! C. Regarding the delay receiving a patch & or version @Frmg, there's specific information that may be relevant: Versions & patches are released in a staggered distribution across the globe; these *staged* distributions may take some months before the distribution cycle is complete. It's possible (you're) in a region that takes a very long time to receive Versions & Patches *but* one YEAR - is not normal!! Versions & patches are distributed *silently* - known as Total Force Upgrade (TFU) to Kaspersky users, the version & or patch will arrive on a Users computer - and sit in the background - for 7 days / 168 hours - IF the computer is *not* rebooted during that period - at the end of 7 days / 168 hours - the waiting version or patch will trigger: the application GUI to change colour; a Notification to be sent to the application Notification centre; the application icon in the Windows *Hidden* icons to turn red; a Notification to be sent to the Windows Notification centre; a Notification to be sent to the Users MyKaspersky account - all of these Notifications will let the User know the computer needs to be REBOOTED - to apply the new patch or version. IF (you) don't receive Versions & or Patches even after a YEAR, then we'd recommend doing the following steps: *Export* KSOS configuration. *Do not Import at any stage - this is a backup only* Create a System Restore Point, read: How to create a restore point in Windows Uninstall KSOS - during the Uninstall there will be a prompt to save data, *only* select: License details, iChecker data, Anti-Spam databases, Secret Vault (IF you've created a Secret Vault(s)) - read: How to uninstall the application. Reboot the computer *before* proceeding to the next step. Download *new* KSOS exe: https://www.kaspersky.com/small-business-security/downloads/small-office-security Install KSOS, read: How to install the application. At the end of the install make sure KSOS & (your) MyKaspersky account are synchronised? Run a Database Update. Shutdown the Computer using Shutdown, NOT Restart, power ON by pressing the power button, login, moving forward -> monitor for new patch & or new version to see if the *prompts* we've detailed in point 3. above happen in a *timely period*? IF no, please log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select either Chat or Email, then fill in the template as shown in the image; please a detailed history. Support may request logs, traces & other data; they will guide you Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

Hello @TJS, You're most welcome! We TOTALLY understand there was a "A kaspersky box flashed up about blocking -> pop up window in Kaspersky that was the problem" - the *problem* is without knowing what was 'said' in that popup window it's impossible to know the root-cause of the issue? We don't have x-ray vision. We need to see what you see - to guide you. *Normally* when Kaspersky *blocks* something it logs the event in Kaspersky Reports - check again - in the actual Reports, go to the search field & type in Zoom - to filter any Zoom events? Reset Chrome: chrome://settings/reset Exit Chrome. Shutdown the Computer using Shutdown, NOT Restart, power ON by pressing the power button, login. Make sure Kaspersky is running? Start Chrome. Start / sign into Zoom in Chrome & BE READY for the ALERT - take a screen-print -> How to take a screenshot & post back (hide any personal information in the screenshot before posting); to post the screenshot in your reply - select 'copy' on the screenshot, then with the cursor in the text box, where (you're) typing the reply, press keys CTL V Please post back? Thank you🙏 Flood🐳+🐋

Здравствуйте. Как проверить телефон андроид с помощью касперский тотал секьюрити. При подключении через USB телефон подключаю, как передача данных, но на вкладке Выборочная проверка телефон не виден. Что нужно сделать?

Comprei o Kaspersky Plus dentro do Aplicativo VPN & Security p/ 5 dispositivos mas não consigo compartilhar nem por link nem pela conta. Na Play Store o aplicativo tem o nome de VPN & Security by Kaspersky, na minha conta o aplicativo não aparece entre minhas assinaturas e o pior de tudo é que eu não consigo compartilhar a assinatura para os outros 4 dispositivos. Mesmo logando na mesma conta os outros dispositivos não são ativados "automaticamente" como a Kaspersky alega e não é possível obter um numero serial para ativar sem usar conta. Ou seja, pago por 5 dispositivos e uso apenas em 1. É como se não fosse um produto Kaspersky. Gostaria de saber como compartilhar a conta para os outros 4 dispositivos.

Muy buenas, ya está solucionado en opera, muchas gracias por la atención. Saludos

Tienes que crearla para el ejcutable Opera.exe

Die Datei(en) selbst kann ich leider unter dem Pfad nicht finden, sie sind dort einfach nicht sichtbar - auch nicht wenn ich ausgeblendete Dateien anzeigen lasse. Eine einzige oct-Datei kann ich finden, diese ist aber keine .exe (oct26DC.tmp). Zwar werden mir mittlerweile 9 dieser oct().tmp.exe-Dateien unter "Programme verwalten" in Kaspersky angezeigt, aber wie gesagt, ist keine unter dem angegebenen Verzeichnis sichtbar. Das einzige was ich von den Dateien habe, sind die Kopien in der Quarantäne.

Yo lo uso y sí que me funciona, como solución temporal, ya que tengo Opera como mi 2º navegador, no lo habrás creado bien. Adjunta captura de pantalla de la exclusión.